According to a survey of tourist satisfaction in China, Chengdu ranked 5th; Nanjing, Ningbo, Beijing and Shanghai rounded out the top five cities in the survey. Furthermore, Chengdu was also ranked the best city for travel in for the last quarter. Mr. He Yudong, deputy director of the Chengu tourism administration, said The ranking of one city in the survey presents the quality of the city s tourism services and gives the city a better image for promotion.
The city government has said that they would take measures based on the tourists comments. For instance, a tourist from Beijing complained that a Chengdu taxi driver smoked while driving. Then the Chengdu tourism administration, together with the department of transportation, conducted a special project among the taxi drivers to forbid smoking while driving. After that, they also informed the Beijing tourists about the results of measures of corrections. By reading tourists comments and making necessary changes, Chengdu is hoping to significantly improvements to its tourism industry.
From: http://www.cnta.gov.cn/html/2011-1/2011-1-28-10-9-01727.html
