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Luxury customers get picky

Luxury customers get picky

Write: Persia [2011-05-20]

Luxury customers get picky

Models display luxury rings. [Global Times]



When Chinese customers wander into the Burberry store in Shin Kong Place, a mall that targets affluent consumers, they all tend to ask the same question.

"The first thing most consumers always say is, 'Show me the latest style,' rather than 'Which model is on sale?' like before," the saleswoman at the store near Beijing's East Fourth Ring Road said recently.

"They like to listen to our brief introduction on the clothes' design inspiration, rather than randomly pick out one style just because the logo can make them look rich."

Chinese mainland enthusiasm for luxury is on the rise again: The domestic luxury market growth accelerated to reach 68 billion yuan ($10.23 billion) in the second half of last year. The strong momentum continued in the first six months of this year and is expected to achieve 23 percent year-on-year growth, according to data released by global management consulting firm Bain & Company earlier this month.

Luxury brands have set their sights on the domestic Chinese market. Fifteen luxury brands surveyed by Bain including Louis Vuitton, Coach, Tiffany & Co and Omega opened 80 new stores in China this year through August, the consultancy reported.

Stores expansion

Luxury brand buyer Myra Liu, a 26-year-old magazine editor in Beijing, is excited that brands are expanding across China.

"Previously I chose the styles on the brands' websites and asked my husband to buy a Balenciaga bag or MiuMiu wallet or some other brands for me when he was on a business trip overseas," Liu said, as she showed off her black bag and pink wallet.

"It was very inconvenient, but cheaper because there was no tariff."

Tiffany & Co plans to open 25-30 outlets across the country over the next three years, the company confirmed via an e-mail statement.

"Besides continuing to open stores in Beijing and Shanghai, we also entered other cities such as Tianjin, Shenyang, Chengdu, Hangzhou, Qingdao and Shenzhen," wrote Daisy Mu, PR manager at Tiffany & Co (China).

The first Tiffany store was officially opened on November 2 in Kunming, southwest Yunnan Province, a 167-square-meter boutique in the Gingko Department Store.

Cartier also confirmed via e-mail that they would expand the number of their China stores in the future.

French premium department store chain Galeries Lafayette plans to cooperate with Hong Kong-based fashion retailer I.T to launch its first department store in Beijing about 2014, with I.T investing a maximum HK$150 million ($19.35 million) prior to opening, according to an announcement filed at the Hong Kong stock exchange last week.

Additional department store openings will follow in Macao and cities including Shanghai, Chengdu and Shenzhen.

Burberry has committed to further store openings in China after maintaining double-digit sales growth in its second quarter, according to the Financial Times.

Many luxury brand managers were encouraged by robust Chinese economic growth, particularly consumer spending, consultancy Bain reported, with many planning to invest in more stores in the future.

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