Hotel managers now have a staff uniform service to match their 24-7 working lifestyle with the launch of a web ordering and tracking service from leading UK corporate clothing company Incorporatewear Ltd.
Premier Inn’s 15,000 UK receptionists, managers, housekeeping and restaurant staff are one of the first of Incorporatewear’s clients to benefit from the new system.
Incorporatewear won the contract to supply staff uniforms to Premier Inn in the UK earlier this year, and has since fine-tuned its online ordering system with input from the hotel chain’s managers. The service – one of the first of its kind in the corporate clothing sector - is now ready to roll out to customers in other industries, including airline, leisure and retail.
“Feedback from Premier Inn hotel managers has been 100 per cent positive,” enthused Rob Pollock, Managing Director of Incorporatewear. “In a business that operates 24-7, 365 days a year, we are giving customers hands on control of ordering uniformed clothing whenever they want. They’re not tied to our helpline opening hours, and they don’t have to generate paperwork or send us faxes.”
Incorporatewear is providing the web ordering service to ensure greater data accuracy and provide clients with stock and order visibility through its supply chain. The company expects that, over the next 12-18 months, the majority of orders will be placed online. Users will be still able to use the telephone hotline or fax ordering, if they prefer, but the web service is faster and more secure, giving direct access to Incorporatewear’s commercial systems.
Orders are instantly transmitted to the clothing company’s warehouse for picking and packing. The progress of deliveries by courier DHL is also available to view online so managers can see at the touch of a button when to expect new staff clothing, and, of course, the system is paperless.
To complement this facility, Incorporatewear recently launched an iPhone app to allow users to track orders and get useful garment information, such as the best way to care for uniforms.
Incorporatewear reports that Premier Inn managers particularly appreciate being able to view images of staff clothing online when placing orders.
Meanwhile, the hotelier’s management have full visibility of uniform stock levels held by Incorporatewear.
The clothing company sources and supplies three styles of uniforms to Premier Inn – suits and shirts or blouses for reception/management personnel; trousers, aprons and shirts for restaurant staff; and polo shirts, combat trousers and fleeces for housekeeping staff.
Incorporatewear, based in Coleshill, West Midlands, last year had an £11 million turnover but is growing fast on the back of its exceptional service offering. Co-founded by celebrity designer Jeff Banks and others, it has a reputation as a leader in the corporate clothing sector. Customers include Virgin Atlantic Airways, Nationwide, Matalan and London Midland Trains.
Premier Inn is the UK and Ireland's biggest and fastest growing hotel company with over 590 budget hotels offering quality accommodation at cheap hotel prices.
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