ZTE wins CDMA Terminal Manufacturer Award for Best After-sale Service

On the 2010 China Telecom s Annual Conference for CDMA terminal Industrial Chain, China Telecom presents ZTE Communication with the 2009 CDMA Terminal Manufacturer Award for Best After-sale Service to praise its excellent performance on the after-sale service for mobile phones. About 400 representatives of different corporations participate, including Sumsung, LG, Nokia, Motorola, Yulong, and ZTE Communication and so on.

Besides this award, ZTE s after-sale service for mobile phones also wins many praises from some oversea operators. ZTE ranked first in the quarterly appraisal of the operator MetroPCS in United States, leaving behind Nokia, Sumsung, Motorola and other international manufacturers. The management of the terminal retail of Australian Telecom Corporation also used to give high words for ZTE, ZTE is the most professional and cooperative manufacturer.

Since China Telecom initiated the Appraisal for the quality of Manufacturer s after-sale service last year, ZTE has actively support China Telecom s actions on the terminal after- sale service for CDMA and has continued to rank the first in the monthly appraisal by right of its solid service and persistent efforts, gaining China Telecom s recognition. Head of China Telecom said ZTE not only provides qualified products for customers, but also brings warm-hearted after-sale services and he expected more cooperation could be carried out with ZTE.

Responsible person of the after-sale service for mobile phone of ZTE, Li Yuehua said, China Telecom is always the partner that we attach great importance to and we feel very honored to win this award. Product and sale are the most important parts for us and we will continue to strengthen our efforts on these two fields to provide better service for customers.

Shenzhen Post Elaine Contributes to the Story.

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