ZTE India expansion plans include engineering centre

Telecom provider ZTE's Indian subsidiary expansion plans include a new Indian Engineering Centre (IEC) office in Delhi to meet the increasing demand for engineering services in the Indian market. The new IEC office will be the primary hub for ZTE India's after-sale engineering team, which includes managed-services, network establishment, and maintenance of the network for operators. ZTE India has a local management team led by chairman and managing director, D.K. Ghosh and others. Currently, ZTE India employs over 90% local Indian staff.

This expansion follows close on the heels of the establishment of National Network Operation Centre (NNOC) that ZTE India announced last year to showcase its long-term development and localisation strategy.

In 2009, the company increased its Indian headcount by more than 1000 employees. In Delhi itself, almost 100 employees were recruited and trained during this period. To accommodate this rapid rise in the number of employees of IEC, ZTE India has invested in this new facility and will move all its employees to the new facility so that it can better respond to customers' needs.

To coincide with the opening of the IEC in Delhi, the expansion of the Bangalore Centre is also expected to be complete soon. It will provide training services to 2000 ZTE India local staff as well as 3000 local outsourcing partners. The move will facilitate a timely knowledge transfer of the latest telecom and engineering technology to the local telecom professionals in India.

Announcing the opening of the IEC, Ghosh who was present with Huang Dabin, CEO of ZTE India and Fan Qingfeng, EVP of ZTE Corporation explained, "As India is a strategic market, ZTE has provided more than 7000 job opportunities within the company and its partners. ZTE will continue to invest in technology and engineering to make sure we support the development of the telecom sector in every way possible, especially with 3G just around-the-corner."

Based on its stellar performance in and out of India, the company expressed its view on the security issues, "ZTE, as the listed company in both Shenzhen and Hong Kong, has maintained a transparent approach to management since very beginning. ZTE fully understands and respects the security concern of India government and will unconditionally adhere to the policies and relative requirements of India government. ZTE's products have been widely used by all the high-level operators in America, Europe and India as well and have consistently met all strict requirements of product quality and security. We sincerely hope the Indian government will soon issue clear regulations for a security test. Once the regulations are put in place, ZTE will proactively work with the relevant authorities to follow all the procedures of the test, and we are confident of clearing all required parameters. And in the interim period, we hope to receive the same equal treatment that other manufacturers can expect in India."

Meanwhile, a ZTE India remains focused on India as a key market and is committed to increase its investment in India. Ghosh said, "We intend to work closely with the government in the Indian business environment and continue to cherish the relationships that we have built with customers and partners here. As evidence of its continued investment in India, ZTE will continue to introduce new production equipment to enhance its manufacturing capacity. Regarding to the security issue, with discussion and communication with the government, we are sure that we will be given a proper solution."

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