In order to provide more customers with convenient Telephone Banking services, ICBC will launch the promotion campaign "ICBC 95588, Financial Services to Your Home" from April 27th to December 31st. During this time period, clients can have many favorable terms when applying for and using the ICBC Telephone Banking services, and as always, enjoy our high-quality financial services.
As a popular e-Banking service channel, ICBC 95588 Telephone Banking features simple, user-friendly operations, multiple functions, and low threshold application. Clients can not only be free from going to the banking outlets and queuing for services, but can also conduct banking transactions easily with no access to Internet, enjoying safe and reliable all-day e-Banking services at any time, any place.
ICBC's officer responsible for the promotion says that, the promotion campaign covers the entire country, and during the campaign, clients can enjoy discounts of service fee when transferring inter-bank and intra-bank remittance. In addition, ICBC launches the service for deposit clients to register for Telephone Banking, which enables current passbook deposit clients to inquire about account balance, transfer remittance, use third-party depositary service, purchase and sell funds, gold and foreign exchanges, and bill payment.
To enhance the functions and security of its Telephone Banking, ICBC also introduces the Telephone Banking code card and its function to transfer fund to any account, which, though at present are tested only in Xiamen, Qingdao and Guangdong, will be promoted nationwide at an appropriate time in future.
This officer of ICBC also says that, since ICBC launched 95588 Telephone Banking, it has built up an excellent reputation among the clients by providing service products with powerful functions, and enjoyed a rapid growth in its business volume. By the end of 2008, clients of ICBC Telephone Banking have exceeded 48 million, the functions of the service include account inquiry, remittance transfer, payment, third-party depositary, fund trade, gold trade, foreign exchange trade, credit card services and etc.
. Targeting the high-end customers holding elite club account cards and platinum cards, ICBC offers the 400-66-95588 VIP Service Line, which greatly enhances ICBC's capability to serve high-end customers. The rapid development of ICBC Telephone Banking services has also won recognition from the media.
In public selections held by domestic and overseas authorities, ICBC has obtained the awards "Best Call Center in Asian-pacific area" and "Best Call Center in China" for consecutive years.
