Amid the breath-taking matches in the 2010 Guangzhou Asian Games which has now come at the half way, many foreign athletes, officials and media reporters are finding every opportunity to enjoy the unique beauty and folk culture of such a historic city as Guangzhou. To cater for customers' sightseeing needs, the three ICBC outlets in the Guangzhou Asian Games Town offer not only quality and efficient financial services, but also extra services to introduce the Lingnan culture and give all kinds of travelling tips, adding a touch of joy and culture at leisure time to the strenuous and intensive competitions.
A couple of days ago, an Indian customer dropping in the ICBC outlet at the Main Media Center in the Asian Games Town showed strong interest to the Asian Games commemorative silver bar engraved with "Eight Sceneries of Guangzhou". The duty manager told him what the "Eight Sceneries of Guangzhou" were and the anecdotes behind them.
Knowing that the customer would go taking shots of these historic sceneries, the manager promptly drew a sketch of the Guangzhou metro map on which all the eights spots were marked in Chinese and English. The customer was very grateful and impressed by the manager's rich knowledge about the scenic spots and culture in Guangzhou.
It turned out that the duty manager had noticed that many foreign customers were interested in Guangzhou's scenic spots and Lingnan culture. He collected various tourist tips and advice as well as the Guangzhou metro map after work. Besides, he checked the locations and the English and Chinese names of scenic spots including "Eight Sceneries of Guangzhou", so that he would be always ready to offer handy and clear guidance to foreign customers touring Guangzhou.
Once and again when he conveyed detailed and useful tourist and culture information to foreign customers, he brought them happy surprises and good memories of a friendly, caring and passionate Chinese young man with a smiling face, shinning together with every spectacular moment in the Guangzhou Asian Games.
