Services via the Internet have enormous future prospects and offer many advantages for customers who look ahead and make great demands.
Now Oerlikon Textile offers these customers the trendsetting service myOerlikon: the web-based customer portal of the Oerlikon Textile Business Units Oerlikon Barmag, Oerlikon Neumag, Oerlikon Saurer and Oerlikon Schlafhorst.
Customers now have a quicker and easier access to the Oerlikon Textile home page that is identical for all Business Units. There, they have a direct access to the modules SECOS, Documents, Knowledge, Engineering, News and More.
The entire service at one glance thanks to intelligent modules SECOS is the E-Commerce system for ordering original parts via the internet and is very much appreciated by our customers since many years.
'Documents' always informs the customers about current machine documentation, independent from the year of manufacture, and this in eight languages. Searching is intelligent, clear and up-to-date.
The new dimension of the online administration is at hand, animated pictures and films as well In the 'Knowledge' module, customers have the possibility to call up all information regarding the technological and technical process know-how.
In 'Engineering', they benefit from information about all phases, such as plans, processes, modifications, costs etc.
'News' offers up-to-date relevant information regarding, for example, interesting update kits, practical experience reports, background analyses and more. The news information is also available in the 'Knowledge' database.
Finally, in the 'More' module, the customers can have look at a lot of innovative features of the Business Units, including, for example, ticketing and E-learning. At lightning speed, easier and safe.
With the new customer portal, the customers benefit in every respect. Quick reaction and action increase the attractiveness.
And, in addition to the online access to up-to-date documentation, easy handling thanks to uniform screen surface and navigation, the comprehensive data security is completely integrated.
