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Instant messenger operator denies spying on users

Instant messenger operator denies spying on users

Write: Aminta [2011-05-20]

THE operator of a popular instant messenger had denied the company had invaded the privacy of millions of users in response to a claim by a rival company, the Guangzhou Daily reported yesterday.

It came after 360 Security Guards, an online security software and network security solutions provider, on Sept. 27 accused Shenzhen-based Tencent QQ had accessed users personal data.

Tencent QQ said in a statement that the company placed great importance on user privacy.

The QQ security check software module used common technology to protect user computers from Trojan virus invasion. This was to better protect the privacy and information security of its users, it said.

Tencent says that the company has done a lot to protect the information of users. For account security, the company has implemented various measures, including launching the second-generation password protection system, integrating the QQ Doctor in QQ client to regularly check and kill QQ number theft Trojan viruses and malicious software. It also had a soft keyboard for users to enter their passwords and had optimized the account system to help users retain their accounts and relevant information if their accounts were stolen.

For privacy protection, dialogue between QQ users was encrypted. Even if the information was intercepted by other people, they could only access garble.

In August, there was a heated verbal exchange between Kingsoft Co. Ltd. and 360 Security Guard. The cause of the verbal exchange dates from May 21, when Kingsoft alleged many Kingsoft WebShield users had complained to the Kingsoft Software Customer Service Center that 360 Security Guard had maliciously uninstalled the Kingsoft WebShield.

An investigation by Kingsoft Anti-Virus Safety Laboratory found that, on May 20, 360 claimed a compatibility problem and forced its users to uninstall the Kingsoft WebShield while upgrading the complete edition of 360 Security Guard. (Li Jing)