English will be widely promoted on the city's public transport system to better serve expatriates and visitors attending the Universiade.
Metro companies would set up English information counters at stations and the customer service department of bus companies will open multiple-language hotlines to provide information, hear complaints and other services, the Shenzhen transport commission said yesterday.
Public transport employees would undergo five months of oral English training and all buses, bus stops, expressways and trunk roads would have bilingual signs installed by July.
The commission would replace plastic screens with glass screens on Shennan Road. The locations of nearby bus stops within walking distance of 15 minutes would be indicated on a map inside the glass screens.
Public transport will serve 20,000 athletes and officials, 20,000 volunteers and 3 million spectators during the Universiade.
(By Han Ximin)
